Question 1

What is AvalonGuide?

Accepted Answer

AvalonGuide is a service provider of Tourism, tour guide services & Event Organization in Tanzania.

Question 2

Are there any other means to reach you?

Accepted Answer

Yes, you can reach us through our social channels anytime, check the Footer or the contact us page.

Question 3

What payment methods does Trawx support?

Accepted Answer

Trawx supports a wide range of payment methods, including credit/debit Cards & Mobile Money.

Question 4

What types of tours do you offer?

Accepted Answer

We offer a variety of tours, including wildlife safaris, cultural, historical, adventure, trekking and mountaineering and nature tours.

Question 5

Are your tours guided?

Accepted Answer

Yes, all of our tours are guided by experienced and knowledgeable tour guides.

Question 6

Are meals included in the tour price?

Accepted Answer

It depends on the given tour package you choose. Some tours include meals, while others do not. Be sure to check the tour itinerary for more information.

Question 7

If am interested in a tour that does not fit my budget, Can I customize it?

Accepted Answer

Yes, we offer customized tours to fit your needs & budget. Please contact us to discuss your preferences. We Shall work with you to create a personalized itinerary.

Question 8

How many people usually go on tour?

Accepted Answer

The number of people on a tour varies depending on the tour package you choose. Some tours have a maximum capacity of 5 people, while others can accomodate larger capacity.

Question 9

What is the minimum age requirement for your tours?

Accepted Answer

Minimum age requirements vary depending on the tour package you choose. Some tours may have a minimum age of 18, while others may have a lower minimum age. Be sure to check out the tour itineraries for more information.

Question 10

Are transportation and accommodation included in the tour price?

Accepted Answer

It depends on the tour package you choose. Some tours include transportation and accommodation, while others do not. Be sure to check the tour itinerary for more information.

Question 11

How do I book a tour with you?

Accepted Answer

You can book a tour with our us by visiting our website and selecting the tour of your choice or you can place a call to us for more information and speaking with one of our representatives.

Question 12

How do I make a payment for a tour?

Accepted Answer

Payments can be made through our website using Cards (MasterCard/Visa) or Mobile Money Transfers in Tanzania Via Mpesa, Tigo Pesa, Airtel Money and HaloPesa, Via VodaLipa or by contacting us and speaking with one of our representatives.

Question 13

Can I cancel or change my booking?

Accepted Answer

Cancellations and changes to tour bookings are subject to our cancellation policy, which can be found on our website.

Question 14

What should I bring on a tour?

Accepted Answer

You should bring comfortable clothing and shoes, a camera, sunscreen, and any other personal items you may need. Be sure to check the tour itinerary for any additional recommendations.

Question 15

What happens if the tour is cancelled due to bad weather?

Accepted Answer

In the event of bad weather, our tour guides will make the decision to cancel or postpone the tour. If the tour is cancelled, you will be given the option to reschedule or receive a refund.

Question 16

Does AvalonGuide offer travel insurance?

Accepted Answer

AvalonGuide does not provide travel insurance directly, but will assist you in purchasing travel insurance through a third party. We recommend that you take out travel insurance for your trip in case of unforeseen circumstances such as trip cancellations, medical emergencies and other unforeseen events.

FAQs

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Table of Content

What is AvalonGuide?

Are there any other means to reach you?

What payment methods does Trawx support?

Discover the world with AvalonGuide!